Refunds and Returns

If you are not satisfied with your purchase, you may return your purchase within 30 days of the delivery date. To be eligible for a refund, the item(s) must be in its original, unused, and undamaged condition. Please contact donna@relatablegod.com with your order number and reason for the return. You will be responsible for the return shipping costs.

Note: Signed books are not eligible for returns or refunds. 

Once we receive your returned item(s) or approve your refund request, we will process the refund within five (5) business days. The refund will be issued to your original payment method.

Please note that our refund policy is subject to change. We recommend reviewing the policy at the time of purchase to ensure you are aware of the most current terms.

If you have any questions or concerns, please do not hesitate to contact us!

Non-returnable items:

      • Gift cards
      • Downloadable digital products (e-book, etc)

 

Privacy Policy

Last Updated: June 13, 2023

At Relatable God, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website.

Information We Collect

When you interact with our website, we may collect the following types of information:

  1. Personal Information: This includes any information you voluntarily provide, such as your name, email address, phone number, and mailing address when you sign up for our newsletter, make a purchase, or contact us.

  2. Non-Personal Information: We may automatically collect non-personal data about your device and browsing activity, such as your IP address, browser type, operating system, and pages visited. This information helps us understand user behavior and improve our website.

How We Use Your Information

We use the collected information for the following purposes:

  1. To process transactions and fulfill orders.
  2. To send periodic newsletters, updates, and promotional materials (if you have opted-in).
  3. To respond to inquiries and provide customer support.
  4. To analyze user behavior and improve our website.

Third-Party Services

We may share your information with trusted third-party service providers for the sole purpose of performing tasks on our behalf, such as payment processing and shipping. These third parties are required to maintain the confidentiality of your information and are not permitted to use it for any other purposes.

Cookies

Our website uses cookies to enhance your browsing experience and collect non-personal information. You can choose to disable cookies through your browser settings, but doing so may affect the functionality of our website on your device.

Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of data transmission or storage is 100% secure, and we cannot guarantee absolute security.

Changes to This Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with a revised “Last Updated” date. We encourage you to review this policy periodically to stay informed about our privacy practices.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at donna@relatablegod.com.

By using our website, you consent to this Privacy Policy.